Refund policy

We love our customers at BBP, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept exchanges within seven business days from the date of delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

We do not accept returns on personalized items, sale items or gift cards. Please reach out to us with any questions or concerns about your specific item.

Please note the following conditions to be eligible for an exchange:

1. Items must be returned within seven business days from the date of delivery.

2.Items must be in their original condition, unworn, and in original packaging.

3. We do not cover the cost of return shipping. Customers are responsible for including prepaid postage when returning the item to receive the exchanged item.

4. We only offer store credit for returned items that have been inspected and approved for return. Once approved, you will be refunded your original payment. Please remember it may take some time for your bank or credit card company to process and post the refund. Contact us for questions regarding any concerns.

To initiate an exchange, please contact us to inform us of your return. You may contact us via our website. Our customer service team will provide you with further instructions on how to proceed with the exchange.

• BBP does not offer returns or exchanges on greeting cards. 

• BBP quality paper cards come pre-folded and include white or colored envelopes. Size A2 Cards are blank inside for your sweetest messages and work well with regular ballpoint pens after a brief drying time. Cards come in pack sizes of 5 cards with envelopes. Printed on thick matte premium cardstock paper.

• Original artwork created by @janelladraws88

• Cards are printed shortly after the order is received and cannot be changed or canceled. Please ask any questions before placing your order to ensure your order is accurate. So sorry, we cannot offer returns or exchanges.

• For concerns with your order, please contact us and we would love to resolve any issues as promptly as we can.

• Please be sure to double-check that you have entered the correct address. If your order is returned due to an incorrect address, you will need to pay for reshipping to the correct address.

• Custom orders? We would love to provide a design tailored to your liking. Simply contact us and we'd be happy to create your dream order. 

• DISCLAIMER. Product colors you receive can differ slightly from what is seen on our website. Colors may vary between different electronic devices. Small variations in color can occur. Claims for these reasons will not be accepted.

• Damages and Issues

  Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong product, so that we can address the issue and correct it.

  For any further questions or assistance, feel free to contact at busybeingpretty@yahoo.com. Call or text us at: 225-428-3025

   
  NOTE:

  Send the item in its original packaging with tags to
  
  Busy Being Pretty

  P.O. Box  XXXXXXXX
  NE Atlanta, GA 30345

   

  Write your order number and name clearly on the parcel
  Include your reason for return
  Include your contact number

Check out other BBP Cards and Merch at: www.1busybeingpretty.net

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